Fast, Reliable Delivery with SwissPost
At Cplus, we want your coffee to arrive fresh, fast, and hassle-free. That’s why we’ve integrated SwissPost directly into our Shopify store, ensuring a seamless and dependable delivery experience across Switzerland and internationally.
International Shipping
We deliver to select countries outside Switzerland. Shipping costs and delivery times will be calculated at checkout based on your location.
Order Tracking
Once your order is dispatched, you’ll receive an email with a SwissPost tracking link so you can monitor your delivery in real time.
For any questions or special delivery instructions, please contact us at orders@coffeeswitzerland.ch
Returns Policy & Process
Our Commitment to Quality
We take great pride in the quality of our products and want you to love every part of your Cplus experience. If something isn’t right, we’re here to help.
Returns:
- We accept returns on non-perishable items (e.g. brewing equipment, accessories) within 14 days of delivery
- Items must be unused, in their original packaging, and accompanied by proof of purchase
- Unfortunately, we cannot accept returns on opened coffee bags unless there is a confirmed quality issue
Return Process:
To initiate a return, please email us at returns@coffeeswitzerland.ch with your order number and reason for the return. We’ll guide you through the next steps.
Refunds:
Once your return is received and approved, we will issue a refund to your original payment method within 7 working days.